July 29, 2022
Job Type
Professional Services
Ovyo Contact
Marina Baptista -marina@ovyo.com
East Grinstead, United Kingdom


About the Role:

The Business Ops Manager is going to help take us to the next level by providing extra bandwidth to our team and extra confidence for stakeholders, allowing the Founders to spend more time with customers. This role will be rich on variety and include taking ownership of our contract lifecycle, tracking delivery of some of our business KPIs and software projects, optimising our processes and policies and liaising with partners and subcontractors globally. You’ll work closely with our CEO in getting this part of the business to run smoothly and you’ll be interacting with our customers, suppliers, and internal teams. We think this will suit someone experienced in B2B contracts who wants variety in their role and a change of culture by joining a fast-paced, growing start-up.


Business operations

  • Document, track and present various operational and business metrics and data points
  • Liaise with customers, partners, and subcontractors for successful delivery of projects
  • Assist the CEO in optimising various business processes
  • Obtain certifications and create/update internal policies
  • Act as Data Protection Officer, tracking handling of PII and ensuring compliant handling and training of teams
  • Assist the CEO in researching & analysing tools, customers, markets etc. and documenting a comparison of options

Contracts administration

  • Prepare customer and supplier contracts
  • Brief & advise Management on salient points prior to negotiation exercises
  • Draft and revise contracts / propose changes in line with requirements as needed
  • Distribute contracts using DocuSign etc., track contract signature & PO authorisation status
  • Maintain our library of contracts, ensuring there is always full visibility in the appropriate Share folders
  • Design and implement standard language and guidelines / templates for contracts in line with best practice
  • Research, review & advise Management etc. on relevant international contractor & interim staffing regulations (e.g. IR35) and keep up to date with legislation relevant to staffing and B2B contracts in the countries we are operating in

Project management

  • Track project and supplier contract status, spend envelopes, milestone status etc. against contracts
  • Update systems tracking sales, costs, resource forecasts etc.
  • Liaise with customers and internal teams to document project requirements etc. including minute taking

Required Experience:

  • Min 2 years’ experience of drafting, agreeing, and reviewing B2B customer & supplier contracts
  • Good IT skills including Microsoft Office (Excel specifically) and the ability to learn new tools quickly
  • Energetic, pro-active problem solver mentality with very strong attention to detail
  • Experience generating and presenting reports on business
  • Strong documentation capabilities, naturally organised and structured
  • Experience communicating within an organisation, with customers and with suppliers, ideally internationally
  • Ideally, experience in a services business (do you understand the difference between T&M and fixed price?)
  • Ideally, understanding of GDPR legislation & compliance
  • Ideally, experience creating good-looking PowerPoint presentations

About Ovyo
Ovyo works globally with companies in the TV, Media & Networks industries including household content brands and operators. Our people provide consulting services to build the platforms, test the apps, and drive the programmes that shape the way the world watches video and connects. Our management team is in the UK, and we have technical, and operations teams based in India, South Africa, Europe, and the Americas.

** Kindly note that a more detailed Job Description is available upon request **


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